FRONT OF HOUSE
We are currently recruiting for new Front of House (Salon Receptionist) that can bring something special to our already very well established salon in West Hampstead. We are looking for someone that thrives on being busy. We are a friendly, professional and close front of house team, so customer service and a positive attitude are key. Having been open for many years now we have built a strong clientele and have a wonderful, talented team of creative and friendly staff. We pride ourselves on exceptional customer service and professionalism in a relaxed, friendly environment where clients always come first.
Ideally the perfect candidate will have, an interest in the Hairdressing industry, previous salon experience will be favoured.
Responsibilities will include:
Warmly welcoming clients and ensuring their comfort: As the first point of contact for our clients, you will have the chance to create a positive and inviting atmosphere, making every visitor feel valued and comfortable from the moment they step into our salon.
Assisting with making and serving refreshments: A great salon experience goes beyond hair and beauty treatments. As a Receptionist/Salon Assistant, you will have the opportunity to enhance our clients' visit by providing them with refreshments and ensuring they feel pampered throughout their time with us.
Shampooing clients and providing support to our talented stylists (training provided!): You'll have the chance to work closely with our skilled stylists, assisting them with shampooing clients' hair and providing support as needed. Don't worry if you're new to the role – we provide comprehensive training to ensure you feel confident and capable.
Maintaining a clean and tidy salon environment: A clean and well-organized salon is essential for creating a positive and professional atmosphere. You'll play a vital role in maintaining cleanliness and tidiness, ensuring that our clients have a pleasant and enjoyable experience.
Managing reception duties such as appointment bookings, email and phone communication, and processing payments: As a Receptionist/Salon Assistant, you'll handle various administrative tasks to keep our salon running smoothly. This includes managing appointment bookings, communicating with clients via email and phone, and processing payments efficiently and accurately.
Think this sounds like you? Get in touch using the form below and someone will be in touch!