These Terms and Conditions govern the membership offered by Baykar London to individual clients ("Members"). By enrolling in the membership programme, you ("the Member") agree to the following terms.

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1. Membership Term

• The membership has a minimum contract length of 3 months

• After the initial term, it will automatically continue on a rolling monthly basis unless cancelled.

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2. Cancellation Policy

• Members may not cancel during the first 3 months

• After this period, you may cancel at any time through the same method used to enrol (e.g., online, in-salon, or by phone).

• The cancellation process will be as simple as the sign-up process, without unnecessary steps.

• No refunds will be issued for payments already made, except as required by applicable law.

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3. Cooling-Off Period

• If you sign up online or outside the salon premises, you have the right to cancel within 14 days of sign-up for a full refund, provided you have not used any membership services during that period.

• To exercise this right, contact Baykar London in writing within the 14-day period.

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4. Payment

• Membership fees are charged automatically on a monthly basis to the payment method on file.

• You agree to keep your payment details up to date.

• If a payment fails, your membership benefits may be suspended until resolved.

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5. Rollover Policy

• Included services or credits  will roll over if unused on a month to month basis

• Expired or unused services cannot be exchanged for cash, gift cards or transferred to another person.

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6. Booking and Appointments

• All bookings are subject to availability.

• Members are expected to give at least 24 hours' notice to cancel or reschedule an appointment.

• Missed appointments or late cancellations may result in forfeited services or fees.

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7. Freezing or Holding Membership

• Members may request to pause (freeze) their membership for a minimum of 1 month and a maximum of 3 months per year.

• Freeze requests must be made in writing with sufficient notice.

• Membership benefits cannot be used while the account is frozen.

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8. Changes to Terms or Pricing

• Baykar London may update membership terms or pricing with at least 30 days’ notice.

• If you do not agree to the new terms, you may cancel your membership before the changes take effect.

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9. General

• Memberships are non-transferable and for individual use only.

• By joining, you accept these terms and agree to comply with all salon policies.

• Nothing in these terms affects your statutory rights under consumer law.

• These terms are governed by applicable local laws.